The favorites view enables you to mark catalogs, apis, and products as favorites so that you can locate them more quickly in the api manager user interface. If the mediasense api service that handles these rest requests is outofservice for any reason, it sends a response code that signals the thirdparty client to redirect the request to the other mediasense server providing this service. A web api can be used in several ways which we will discuss below. Gain agility and innovation with api management, integrating systems and creating solutions with apis. Mida rec has been adopted on cisco mediasense environments since its first. A user may have multiple trusted devices per application, as configured by the administrator, but only one primary device. This openstandards, networkbased platform helps you capture conversations for. Mediasense presents a selfsigned certificate to the browser, ensure that it is trusted by the browser. Only one account may be created for each deployment in other words, this is a global setting, rather than a perpolicy server setting. I managed to create an end user on cm using axl xml api, what im missing is a way to associate these user to the media sense api users. The api library covers a wide range of intel platforms.
The record module of the phoneup bundle provides the advanced user interface for cisco mediasense. How to createreadupdatedelete users python sisense. The scalability of our cloud platform allows for quick deployment of remote work modelsand it gives our customers precise control over both. Unified cm user information and cisco mediasense setup. It also provides the support for bulk modify, enable, disable.
When an api users password changes in unified communications manager, it may take. Each successive release contains minor changes to the mediasense api that are always upward compatible with one exception. If you have development expertise you can use the developers manual on writing custom apis. This library is oriented to automate and make easy to access to the user manager module. The aim of this is allowing users to know whats playing, and to control it, without opening the specific page that. Location displays the hostname or ip address of the server hosting this api server. Now seeing that im going a step further with this configuration due to the customer requirements. To communicate with your technical support representative about a case, please visit the case details page and submit a case comment, or call your representative. An application programming interface consists of several classes or sets of related functions or procedures. Management api guide 1 introduction management api guide triton apweb v8. Cisco mediasense endoflife announcement on april 5th, 2017, cisco announced endoflife eol dates. Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions.
We offer an investment protection program for cisco mediasense customers who are affected by ciscos recent mediasense endoflife eol announcement. This user was added to the mediasense api user list in the mediasense configuration phase. A successful response also returns a jsessionid inside a cookie. She is responsible for creating user roles in the system, assign users to roles, managing databases, security etc. Use cisco mediasense to record, play, stream, and store media, including audio and video.
The program provides a unique opportunity to convert existing cisco mediasense solutions to verba in a costeffective manner. Get to know the sensedia api platform and also our api consulting services. Documentation for the finesse rest api can be found in the finesse developer guide. The first step for any application is to authenticate itself. Observe and innovate using users feedback, in real time. Admin is the api management provider, who hosts and manages the api gateway. It does this by providing metadata for display by the user agent of the media your web app is playing, and allows you to create event handlers, to define your own behaviors for a useragent playback controls. The favorites view enables you to mark catalogs, apis, and products as favorites so that you can locate them more quickly in the api manager user interface dashboard. The api offers merchants a simple payment solution.
Navigate to the mediasense api user configuration window and search for the end user created in the cucm phase. No additional setup or configuration is required in prodesigner to support data sharing, which means that. Assigning meaningful names to each instance can make. The url for api calls and the url for the developer portal are specific to a. The mediasense api user configuration screen displays the mediasense user list of the first 75 configured mediasense api users. Add the mediasense recording server and api user to the ccx server. Cisco mediasense is an openstandards, networkbased platform that supports the following. This topic describes cisco mediasense cisco unity connection video greetings and how to deploy the platform. A catalog is a staging target and behaves as a logical partition of the gateway and developer portal.
You can always sign out manually if you dont want to receive calls on the app. A lot of windows applications use this windows directory api in a similar fashion. We identify four distinct user roles that are typically used in many organizational situations. You use the user data api to programmatically onboard user data into the oracle data cloud platform and to deliver it back out to your site. Some of the tasks that you can perform using the rest api include.
Aug 19, 2016 when an api user s password changes in unified communications manager, it may take several minutes for that change to be reflected in mediasense. Jun 06, 2018 the mediasense api user configuration screen displays the mediasense user list of the first 75 configured mediasense api users. Aurus, a cisco solution partner since 2012, launched an unprecedented campaign to replace your cisco mediasense recorders with phoneup call recording in a costeffective and a smooth manner. We evaluate the effectiveness of each component and how well everything works together to determine where it can be improved. Create custom, apimanaged categories add urls and ip addresses to apimanaged categories remove urls and ip addresses from apimanaged categories. Recosense is a leading ai omnichannel platform offering saas based user personalization. The following is a glossary of the fields available through the api. Use the rest api to perform many of the tasks available from the web interface, as well as additional advanced tasks. System information user authentication apis shared parameters events triggered.
First data global gateway api is a collection of functions for securely processing payment transactions over the internet. September 27th, 2002 usb i2cio api users guide devices, device driver instances, and handles each usb i2cio board you attach to your host p. In my last blog post we took a look at cisco mediasense, a quick method. This sample illustrates how to initialize the gadget, set up handlers for user and dialog updates, and issuing a. When you click the navigate to icon, the primary banner is displayed with a list of options. Also, from the screen, add the users in that shall have gui access to the search and play browser. The api manager user interface provides a range of options for working with your apis and products, and managing security primary banner. When purchased expertflow cim, users can also view the past interaction history of the. Zoom call recording is one critical element of many for capturing the experience of your customers. It also provides the support for bulk modify, enable, disable, delete, lock and unlock user operations. Voice recording and analytics for cisco contact centers expertflow. Provide a user name and password to use to authenticate client communication with the management api. Mediasense enables thirdparty developers to configure application users that allow third party applications to authenticate themselves. Build deeper user insights with automated data intelligence across all.
I managed to create an end user on cm using axl xml api, what im missing is a. This form submits information to the support website maintenance team. Watchdog timer wdt, general purpose ios gpio, volt. Replacement of cisco mediasense with a similar api. A user may have multiple trusted devices per application, as configured by the administrator, but only one. Alternative to the username, specify the customer id. Upon successful authentication, a jsession token is returned. Get the free ui for cisco mediasense phoneup record. View and download ads technologies api550 user manual online. This is a cisco requirement and is not related to incontact wfm v2 if the uccx server is built to ciscos minimum specifications, this integration cannot be used to obtain realtime data. Cisco mediasense is an openstandards, networkbased platform used to capture conversations from contact centers for regulatory compliance, quality management, service optimization, agent training, and realtime analytics. I am trying to add a media sense api user through a custom web.
Manage data manage data from a variety of sources to. Investment protection program for cisco mediasense. The username of the unified communications manager user who is provisioned as a mediasense user. Unified communications manager uses user id while mediasense uses username non casesensitive. As cisco announced the endoflife for cisco mediasense we launched a special campaign to replace mediasense with the phoneup call and screen recording app. When prompted for login credentials, use the api user credentials defined on the mediasense api user configuration page of the administration application. Recosense omnichannel personalization and recommendation. Media sense add a media sense api user using api cisco.
The mediasense api user configuration screen displays the available unified communications manager users in the available unified cm. It supports recording, playback, live streaming, and storage of media, including audio and video, with recording metadata. Navigate to the mediasense api user configuration window and search for the. These interfaces implement open web standards, enabling a rich ecosystem of applications from cisco technology partners, including quality management and advanced. Sdk api reference manual for multiview video coding. Mediasense personalized user experience for digital media companies. We bring you this new version with some nice new features. The media session api provides a way to customize media notifications. Returns a list userextended objects only for users that have changed within the date range. I am trying to add a media sense api user through a custom web portal, but i couldnt find an api to associate a call manager end user to media sense api users.
It does this by providing metadata for display by the user agent of the media your web app is playing, and allows you to create event handlers, to define your own behaviors for a user agent playback controls. The user data api functions as an alwayson pipe between your offline data, your taxonomy, and your website and mobile apps. This is the development portal for the mediasense internetofthings platform. No extra hardware, such as a server, is required or affected. View and download ads technologies api 550 user manual online. For each attached device, windows will create an instance of the device driver in memory. The client interprets this response code and redirects the request accordingly. Cisco uc cisco uc page 6 cisco uc collaborate anywhere. Installation and administration guide for cisco mediasense. All unified communications manager user id restrictions apply. Manage data manage data from a variety of sources to support your dashboards.
You are logged out from the search and play application if the session remains idle for 30 minutes. It provides an efficient, costeffective platform for capturing business. Recording, playback, live streaming, and storage of mediaincluding audio and videowith rich recording metadata. The api server list provides the following information about each instance of the api server service lists the internal identifier generated by incontact wfo for this api server. Create custom, api managed categories add urls and ip addresses to api managed categories remove urls and ip addresses from api managed categories. The scalability of our cloud platform allows for quick deployment of remote work modelsand it gives our customers precise control over both operating costs and customer satisfaction levels. Cisco mediasense replacement offer from a cisco solution. Please read this datasharing api user manual before using the datasharing api programming set.
All access to the mediasense api requires authentication. Every client has a different ecosystem in place to manage and deliver their media. The usermanager api exposes the methods to manage a user. Video voicemail greetings in unity connection peter revill ccie blog. Jan 05, 2017 the networkbased architecture of cisco mediasense allows for quick availability of the captured media for different applications, regardless of location, through simple api s. The api server list provides the following information about each instance of the api server service. It can be used to monitor the entire system and helps developers to test related api. If you are a registered cisco mediasense user, you are eligible for a 30% discount on phoneup call and screen recording solution. You can sort the list by any of the columns, in both ascending and descending order. Jul 19, 2012 use cisco mediasense to record, play, stream, and store media, including audio and video. Cisco finesse web services developer guide release.
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